Privacy Policy

By using the services on this website magicalcarpets.odoo.com (referred to as "Store"), which includes various products and services ("Services") that you may view and/or purchase, you (and your client, employer or another entity if you are acting on their behalf) as the user of the Services (referred to in this Privacy Policy as "you" or "your" or "Customer") are agreeing to be bound by the following privacy policy ("Privacy Policy"). The Privacy Policy governs the collection, use and protection of your personal information on the Store.

Magical Carpets is the brand under Manodoyen India Pvt Ltd.

You have also read and agree to the Terms of Use, Refund Policy on the Website. If we add any new features or tools to our Services, they will also be subject to this policy.

1. Information we collect about you

• We collect your personal information ("Personal Information") as shared by you to facilitate sign up, create your profile and enable you to purchase our products.
• Personal Information means and includes all information that can be linked to a specific individual or to identify any individual, such as name, address, mailing address, telephone number, e-mail address, and any and all details that you provide while on the Store
• We collect Personal Information that you share with us while browsing, shopping or during checkout and payment on the Store. We use this information to provide you with our Services and so that you can process orders and better serve you.

2. How this information is used

We use Personal Information you provide to:

• Provide important communications and notices
• Resolving queries & complaints
• We will also use Personal Information in other cases where you have given us your express permission.
• To comply with legal matters, we might share Private Information as required by law or if you violate our Terms of Service
• Sharing relevant information with partners and third party-sites
• Provide you Service(s) and/or promotional communications through email, SMS and other forms of communication

Please note that we do not sell, rent, or otherwise provide Personal Information to third parties without your consent except where it is necessary to carry out your instructions (to process your payment information, for example).

3. Hosting on odoo.com

• Our Store is hosted on www.odoo.com. They provide us with a DIY online e-commerce platform to enable us to sell our products and services to you.
• Your data is stored on odoo's servers. They store your data in a secure manner using industry-leading security mechanisms.
• By using the services of the Store, you agree to the Terms of Use and Privacy Policy on odoo.com.

4. Consent

• By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
• Overall: You consent that the information you provide us, about yourself or your business, is 'authorized' and voluntary on your part. Your information may be required to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase
• Marketing: If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at contact details mentioned in this Privacy Policy

5. Third Party Links & Redirections

• Our Store may contain links from and to other websites. Please note that when you click on one of these links, you may be entering another website for which our Store has no responsibility. We encourage you to read the privacy statements of all such sites as their policies may be materially different from this Privacy Policy.
• Of course, you are solely responsible for maintaining the secrecy of your passwords, and your log in account information. Please be very careful, responsible, and alert with this information, especially whenever you are online.

6. Third Party Services

• In general, the third-party providers that we use will only collect, use and disclose your information to the extent necessary for them to render the services they provide to us.
• However, in certain cases, third-party service providers such as payment gateways, have their own privacy policies pertaining to the information that we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so that you can understand the how your personal information will be handled by these providers.
• Once you leave our Store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

7. Payments

• Payments take place via online Net banking/credit card /debit card payments via third party service providers, via Cash on Delivery via logistics company or by a means communicated to you prior to purchase
• Payments via payment gateways are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
• All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

8. Legal Obligations & Compliance

• We may preserve or disclose your information if we believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect the Store or any or all of its affiliates, associates, employees, directors or officer's rights or property.
• However, nothing in this Privacy Policy is intended to limit any legal defenses or objections that we may have to a third party, including a government's, request to disclose your information.

9. Information Security

• Personal Information you provide will be secured in accordance with industry standards and technology. Since the Internet is not a 100% secure environment, we cannot ensure or warrant the security of any information you transmit to us.
• There is no guarantee that information may not be accessed, copied, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
• You are responsible for exercising caution while managing your sign-in/access credentials (including the single sign-on access), maintaining the secrecy of your unique password and Account information, and for controlling access to your email communications at all times.

10. Modifications to the Privacy Policy

• We review our Privacy Policy from time to time, and we may make periodic changes to the policy in connection with that review. Therefore, you may wish to bookmark this page and/or periodically review this page to make sure you have the latest version.
• Notice of all changes that materially affect ways in which your Personal Information may be used or shared will be posted in updates to our Privacy Policy. These changes will be enforced once posted on the Store. If you do not agree to the revised terms you may request to close your Account on the Store

11. Modifications to the Privacy Policy

If you have questions or comments please send them to us here or contact us at contact details mentioned in this Privacy Policy

Note: Accessing our digital catalogue is optional and does not require sharing personal data unless you fill out a customization or sample request form. View our current catalogue here: Magical Carpets Catalogue